Privacy and data policy
All references to "Sajari", "we", "us", or "our" in this Privacy and Data Policy are references to Sajari Pty Ltd ACN 156 303 918.
Please read this policy before using Sajari. Sajari receives your information through our various web sites, email, SMS, APIs, applications, services and third-parties ("Services"). This policy describes Sajari's policies and procedures on the collection, use and disclosure of your information and applies to all personal information collected by Sajari via the Services. Irrespective of which country that you reside in or create information from, your information may be used by Sajari in Australia, the United States or any other country where Sajari operates.
Information collection and usage
Information collected upon registration: When you create or reconfigure a Sajari account, you provide some personal information, such as your name, username, password and email address. You may also choose to provide a contact phone number, address, or other personal information. Information is used predominantly for (i) identification and account management purposes, (ii) to provide you with our services and (iii) to gather diagnostic and aggregate data to improve Sajari services.
Information collection: When you visit the Sajari website or create an account with the Sajari application, Sajari stores this information and uses it to a) Provide you with relevant search results, b) To improve our search algorithms, c) To collate anonymous industry data.
Location: Sajari uses the browser location to provide more relevant search results and recommendations. This information is collected either by
IP address or GPS geolocation. The associated location is also stored with each user request. Log data: Sajari automatically records logs of web site usage created by the use of the Services ("Log Data"). Log Data may include information such as IP address, browser type, the referring domain, pages visited, mobile carrier, device and application IDs, physical location and search terms.
Cookies: Sajari may use both session cookies and persistent cookies to better understand how interaction with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to improve our Services. Cookies are pieces of information that a website transfers to a computer’s hard disk for record keeping purposes. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Note: Several important features of Sajari, such as logging in, require Cookies to function correctly. If you choose to turn cookies off, the Services provided to you may not function as described.
Links: Sajari tracks outbound links to third party sites to monitor site usage and to improve search algorithms (hence provide better search results). This directly assists us to detect issues and overall provide a better service to users. Third party services: Sajari uses a variety of services hosted by third parties to help provide our Services and to help us understand the use of our Services, such as Google BigQuery and Google Analytics. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request.
Email and SMS communication
Search alert and marketing emails: Sajari may offer certain features within its app that will communicate with you via email or SMS. You can remove these alerts at any time from your account settings page or via the unsubscribe link in the alert email. Sajari may also send emails to notify you of new features and Services, these emails can also be opted out of from your account, or via the unsubscribe link in the emails.
Account emails: Sajari may email you from time to time regarding your account or changes to the Sajari services. Whilever your account is maintained, it is not possible to opt-out of these emails as we need to provide you services such as password recovery, which without it could potentially be impossible for you to access and control your information.
SMS: Sajari may SMS your phone if you register for such Services. Example services include marketing communications or analytics updates. SMS services will not be initiated without your explicit opt in.
Information sharing and disclosure
Your consent: We may share or disclose your information with your consent, such as when you use a third party web client or application to access your Sajari account.
Law and harm: We may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Sajari's rights or property.
Non-Private or Non-Personal information: We may sell, share or disclose your non-private, aggregated or otherwise non-personal information, such as industry specific search volumes and trends.
Modification or removal of Information
If you are a registered user of our Services, we provide you with tools to access or modify the personal information you provided to us and associated with your account. You can also choose to terminate your account at any time. Please note that account creation through third party services such as your Google account may also require you to also remove permission for the the Sajari application in those third party interfaces that we do not control.
Access to personal information
You can also gain access to personal information that we hold about you by contacting our privacy officer. All contact should be initiated via our contact us page. Please add "ATTN Privacy Officer" to your requests so we can deal with them appropriately.
We may require you to complete a written application and verify your identity. If you have any complex request for information it will be necessary for you to specify the information that you wish to access in some detail. We may impose a reasonable charge for providing access. Our privacy officer will be able to discuss this with you. You should also anticipate that it may take some time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine what information may be provided.
Any complaints or queries about privacy issues or Sajari’s use of your personal information should be directed to Sajari’s privacy officer.
Third party websites
Links to third party websites from the Services are provided solely as a convenience to you. If you use these links you will leave Sajari’s website. Sajari is not responsible for any of these sites or their usage of your personal information.
Transfer out of Australia
The Services are not hosted in Australia. For that reason, we transfer all data on the Services (including all personal information) to our hosting service provider in the United States of America. You hereby consent to this transfer.
Changes to this policy
Sajari may make changes to this policy from time to time. Changes to this policy will be announced via a Twitter update on the @Sajari handle and become effective as soon as they are announced or posted to this website. Any questions or requirements regarding this policy should be directed to our privacy officer.
Feel free to contact us if you would like to know more, or you have questions regarding this policy.